Jamarri Uwr

Totally confused

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I placed an order for a cyber monday vacuum deal on 12/01. My payment method was paypal. While making the order I got a message saying the purchase was declined. Don't know why. I then checked my paypal account which said the transaction was pending. No record of transaction on shark/ninja website so I called customer service. They cannot find order and told me to wait up to 7 more business days to see if order arrives. If not call them back. This sounds wonky to me. Guess I'll wait.
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Loss:
$355
Cons:
  • Account charged for an order that will not be completed

Preferred solution: Remove the hold on my account

User's recommendation: No matter how legit you think a site is, make sure you make a screen shot of order.

Marianne S Iob

Received confimation - not item

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Received order number the day after order placed on Aug. 8, 2019. It is now Aug. 26, 2019 and I have not received my order. Requested refund and will not accept order when delivered. Now I must fight for refund to credit card. Will also advise credit card company. There is power in social media also should they not refund funds!
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Loss:
$26
Reason of review:
Problem with delivery
Alejandra Why

Ladrones!!

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Hace más de un año realice la compra al principio respondían correos diciendo que el envío se encontraba en transito ahora nadie responde mis reclamos, son unos ladrones.
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Cons:
  • Que me robaran mi dinero
Reason of review:
Order processing issue
Shannette Dow
map-marker Ridgeland, Mississippi

Order cancelled

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Ordered a shark flex ion. Used a coupon .Sent me a order # . Next order was cancelled.Called back would not honor it said it is expired now .wait for next sale.
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Anonymous
map-marker Sparks, Nevada

Vacuum parts

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I LOVE MY SHARK VACUUM THEY WERE WONDERFUL I CONTACTED THEM ABOUT THE PART I NEEDED AND HE GOT RIGHT ON IT AND ORDERED IT FOR ME IT WAS GREAT AND WHEN I CALLED THE WOMAN TOLD ME IT WAS A COST OF 59.00 AND SOME CHANGE I HAD BOUGHT THE VACUUM FROM THE COMERCIAL AND I JUST LOVE IT I STILL HAVE TO ORDER THE FILTERS BUT ITS ALL GOOD I JUST LOVE IT TO PIECES . THE PART IN QUESTION WAS A PART THAT IS NOT SOLD BY ITS SELF AND IS AN ALL IN ONE PIECE SO THATS WHY THE PART COST SO MUCH ,SO THE WARRENTY SHE COULDNT FIND SO I HAD TAKED TO THE CUSTOMERS SERVICE LINE ON THE COMPUTOR AND THEY TOOK GREAT CARE OF ME AS ALWAYS
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Pros:
  • Best pet vacuum ever
Pilar N

Fraud Shark offers

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I brought a tennis trainer in January 2018 for $29.90. I have not received yet. My Order No. #33818
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Brynnlee Myr

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Verified Reviewer

Scammed by shark offers

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Scammed by shark offers
Bought item online with mastercard on 18 August 2017 and item still not delivered. Several attempts later to contact them but no response. Don't believe the item will ever arrive.
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Reason of review:
Problem with delivery
Naomy Yop

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Verified Reviewer

Undelivered order

Shark Offers - Undelivered order
Shark Offers - Undelivered order - Image 2
Shark Offers - Undelivered order - Image 3
I placed an order since the 24th of Nov 2017 and up til now the package hasn't been delivered no tracking num to track the package only order num, sent msg but didn't reports is very unfair...
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Reason of review:
Order processing issue
Isai Abl

A bitter taste

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Shark Offers - A bitter taste
Hello everyone. My name is Anne. I placed an order on the site shark-offers since October 5th. My tracking number is 19557 but I do not know where my package is. They never respond to emails. For two months I'm waiting for my order and i want it!!! I am extremely disappointed. And I will never order down again. Have a good day.
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Reason of review:
Order processing issue
Lorella Khi

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Verified Reviewer

Internet fraud

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Ordered bunion corrector but not received for 3 months
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Reason of review:
Problem with delivery
Resolved
Trevonn Qty

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Verified Reviewer

Resolved: The worst

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Updated by user May 07, 2018

i contactec the cabinet of companies in the uk, filled a complaint, some months later Shark Offers contacted me and apologiesed for the whole situation. hey sended me my drone and finally arrived

Original review Nov 03, 2017
don't waste time with them, seriously. you might have a hear t attack Shark Offers is a SCAM. meaning they don't answer your questions such as , is my order confirmed? is it on the way? what happened? no retunt to those questions have been sent to my wherear a report of my in what stage is my order, and the deadline they give is just pure lie, since its been more than 40 day since purchased. to be honest i've shoudnt trusted from the start because they use a hotmail account, in 2017!!! and dont have a single telephone line. buying with them is saying goodbye to your money so i ask, whats the reason to buying with this company, since all the producuts can be bougth in alibaba, dealxtreme, or even amazon, if not for the same price, even cheaper, and the at least respond to your emails, try to figure out what went wrong, return you money, in other words, are serious companies.
View full review
Loss:
$75
Cons:
  • Respect for the custumer
  • Customer services
Reason of review:
Problem with delivery

Preferred solution: Full refund

Mitzy Ojh

Shark offer product

Shark Offers - Shark offer product
I have ordered a pair of Bunion corrector for $25 on 26/12/17 vide orderno30951. After a month I have not received the product neither any clue on tracking of products. A bunch of cheaters sitting in China are doing this wrong things. No body should buy from them. After continuous follow up no reply received from them and no tracking of the product available.This is very frustrating as I ordered this for my mom who had come to Dubai to stay with us and now she is leaving in 3 days and I still do not have the product to gift her. Their customer service is hopeless,has no clue on the tracking of product. This Company should be banned.
View full review
Loss:
$25
Cons:
  • Service is horibble
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Resolved
Guillermo S Wvo

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Verified Reviewer

Resolved: I finaly arrived

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Updated by user Nov 23, 2017

Through Pissed Consumer after my complain

Original review Nov 23, 2017
Yesterday November 22nd, 2017 my order 16511 arrived, after more than 2 month after I did the purchase on September 19, 2017 without having any answer from Shark Offers after sending them several mails asking for my stuff and tracking number that was never sent to me. Your Receipt SEPTEMBER 19, 2017, 8:32 PM Invoice Number: #16511 Description Unit Price Total 2x RemoveIt® - Painless Skin Correction Tool $38.99 $77.98 1x RemoveIt® - Painless Skin Correction Tool $27.99 $27.99 INSURED SHIPPING & HANDLING $4.95 UPSELL FLAT SHIPPING $0.00 TOTAL $110.92 I will never do any more business with them. Thanks Pissed Consumer for your support.
View full review
Cons:
  • Worst customer service
Reason of review:
Poor customer service
2 comments
Guest

It has been more than 60 days since I placed my order Invoice # 18195 , September 27 .and have not heard from them. I have sent 3 emails to them without any response. I can´t beleive I trusted an ad from Facebook and their shopify platform to trust these rip off.

Guest

Hello everyone.

My name is Anne.

I placed an order on the site shark-offers since October 5th.

My tracking number is 19557 but I do not know where my package is.

They never respond to emails. For two months I'm waiting for my order.

I am extremely disappointed.

And I will never order down again. Have a good day.

View more comments (1)
Saud Xig

Never received product or any response

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I have placed an order in the Shark Offers website on Nov 9th, 2017 and so far I have not received the items. My Invoice Number: #24091, and it was for $79.95 USD. I can see the details of my purchase online, but I have no information on the delivery, nor are they answering my messages. They provide an email for contact (sharkoffers@***.com), but have yet to answer any of my emails. I would like to the product to be delivered, but since it has bee so long, I would be happy with a refund. Will have to file a claim in small claims court against this company. Here follows the information I I can find about the company on their website: Company Registered Name: Rocket Ecommerce LTD Company Registered Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ Company Registered Number: 1056**** Place of Registration: London
View full review
Loss:
$80
Pros:
  • Idea of getting the merchandise
Cons:
  • That it was a complete fraud
Reason of review:
Problem with delivery

Preferred solution: Full refund

Khalfani Aba

False rogue thieves

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I bought a Drone on the store's website because of an advertisement on Instagram on Sept. 17, 2017, 4 months ago, and I never received a response to my rebate requests for this product I never received. I paid with credit card $ 79.95 on order # 16113 and after having bought I still realized I paid double the price on AliExpress, but if I had received I would not be so nervous
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Reason of review:
Order processing issue
2 comments
Guest

I received the Drone that was waiting after a long wait of more than 4 months

Khalfani Aba

I take the offensive words I wrote for having been waiting for a long time and no answers to my emails. I finally received the product after waiting 4 long months.

Now I apologize to the Shark Offer company and hope that other customers will also receive the purchased products. Thank you and I just ask you to disregard any written opinion before because you think you were really being cheated

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Bailea Adv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Two and half months and nothing

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Since oct 07 waiting for my order #19937 and nothing occurs. No product, no response to emails... and I will not be able to use what I bought in my end of year travel... . I don´t know why people still buying from this... Sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad sad
View full review
Loss:
$79
Cons:
  • Worst customer service
  • Long time delivery
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

About

Summary

Shark Offers is a large web-based retailer. The company is headquartered in London, United Kingdom. Shark Offers provides a broad range of products under the following categories: Beauty, Gadgets, Jewelry, and Shoes. There are nail art powder, black wax beans, binary LED watch, skull wireless Bluetooth speaker, iPhone sensor thermal case, and many more. Shipping is always free for orders over US $25. Available payment options are Visa, Maestro, MasterCard, and JCB. The company accepts returns within 30 calendar days of the original purchase date for a full refund or exchange. Non-refundable products include downloadable software products, gift cards, and health and personal care items.

Shark Offers reviews and complaints

Shark Offers is ranked 529 out of 1748 in Cosmetics and Personal Care category

Payment Methods

VISA

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